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    • Websites FAQs

      Common questions (and answers) about eCatholic Websites
  • General Questions

    • Are there any hidden fees?
      • No, our pricing is simple and straightforward. For more information, check out our pricing page.

    • Can I track how many people visit my website?
      • You can quickly and easily embed Google Analytics into your eCatholic website.

        How to Install Google Analytics

    • Can I upgrade to another package after I purchase?
      • ​Our bundled services make life easier! All of them include the website builder without ​tiers, so you can enjoy unlimited pages on ​your site. Please check out our ​Pricing page to learn more about the Core, Plus, and Max bundles!
    • Does the monthly price for an eCatholic website include email accounts?
      • No, eCatholic does not offer email service. However, we can help you set up free email accounts for your domain name through G Suite or Office 365.

        How to set up email

    • Does the monthly price for an eCatholic website include hosting?
      • Yes, all eCatholic websites include hosting on our secure, dedicated servers.

    • Is there an extra charge for support? How do I get help when I have a question?
      • All website hosting plans include unlimited support for all of your site's users - there are no extra fees! Your site's Admin Users can give us a phone call (877-932-1776 ext. 2) or drop us an email ([email protected]) and we'll be there to lend a hand!

    • How much disk space do I get with my eCatholic website?
      • Up to 100 GB! Keep in mind that when you upload pictures to your eCatholic website, the pictures are automatically optimized for the web. For example, if you upload a 3 MB picture, it is automatically optimized down to a file size of approximately 50-100 KB.

    • Is there any software to install to update my eCatholic website?
      • No. All eCatholic websites are updated using our custom, secure, web-based Content Management System that can be accessed from any computer with internet access.

    • Will my eCatholic site help with SEO?
      • SEO (which stands for Search Engine Optimization) refers to making your site "Google-friendly." There are specific strategies you can use to help your website achieve better rankings in search results.

        While there are many competing factors that can impact SEO, the infrastructure of your eCatholic site has been built with SEO in mind. For example, sites that have mobile responsive web design and website encryption (HTTPS) can perform better in search results. Good news: All eCatholic websites are built using responsive web design and all eCatholic sites use HTTPS.

        There are other tools in the eCatholic interface you can use to optimize your site for search engines. Use the button below to learn more!

        Beginner's Guide to SEO

  • eCatholic Features

    • Can I change to a different theme after I purchase my website?
      • Yes, you can use the Design Studio to quickly and easily change to any free theme in just a few clicks!

        How to change your theme

    • How many people can log in and edit my website? Are there different levels of permission I can assign other users?
      • Yes, there are three Admin User roles you can use with your eCatholic website: Author, Publisher, and Admin. These are the roles you can use to build a team of people that can log in to your website and make updates.

        Plus, you can create as many Admin Users as you need, and we will offer our phenomenal customer support to all your site's users. Nobody will be left behind!

        Learn more: Admin User Roles

  • Domain Name

    • Can I use my current domain name for my eCatholic website?
      • Yes. Once you purchase your eCatholic website, we will set up your new site and give you a temporary URL so that you can begin making updates and transferring your content. Once you are finished updating your new website, you will just need to point the domain name to our servers. It's that simple!

    • I don't have a domain name, can I still get an eCatholic website?
      • Yes. eCatholic can register domain names for your organization or facilitate a transfer of your existing domain name into our domain name management account. You can register a domain name with eCatholic by contacting our Support team.  We would be glad to help!

    • What is a domain name?
      • A domain name is a unique name that points to a specific website on the internet. For example, "eCatholic.com" is the domain name for this website.

        How to choose a domain

  • Setup

    • How long does it take for my new eCatholic website to be set up?
      • When you sign up for a free 30-day trial, your website is set up instantaneously. You can log in and start creating your website right away.

    • Still have questions?
      Let's chat!

      Have a question we didn't cover here? You're not at the end of the rope yet.
      Our team is here to help (with a smile).

      Still have questions?
      Let's chat!

      Have a question we didn't cover here? You're not at the end of the rope yet. Our team is here to help (with a smile).

       

      Websites Beginner's Guide

      Start your path to a beautiful website.

      Let's go!
       

      Give a shout

      We'd love to hear from you!

      Contact Us
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